ITIL-Practitioner Practice Exam - ITIL Practitioner Certification - IT Service Management

Introduction of ITIL ITIL-Practitioner Exam!

The ITIL Practitioner exam is the final step in the ITIL certification journey, and it tests a candidate’s ability to apply ITIL best practices in a practical way. The exam is designed to assess a candidate’s ability to understand and apply the ITIL framework in a real-world setting. It covers topics such as service design, service transition, service operations, service improvement and continual service improvement.

What is the Duration of ITIL ITIL-Practitioner Exam?

The ITIL Practitioner exam is a 90-minute, closed-book, multiple-choice exam.

What are the Number of Questions Asked in ITIL ITIL-Practitioner Exam?

There are 40 multiple-choice questions in the ITIL Practitioner Exam.

What is the Passing Score for ITIL ITIL-Practitioner Exam?

The minimum passing score required on the ITIL Practitioner exam is 70%. The exam consists of 40 multiple-choice questions, and candidates must answer 28 of them correctly to achieve a passing score.

What is the Competency Level required for ITIL ITIL-Practitioner Exam?

The ITIL Practitioner exam is designed to assess whether a candidate has achieved a level of competency that enables them to apply the ITIL framework to their organization's IT services. The competency level required for the ITIL Practitioner exam is that of an experienced IT professional who is familiar with the ITIL framework and has experience in applying it.

What is the Question Format of ITIL ITIL-Practitioner Exam?

The ITIL-Practitioner exam consists of 40 multiple-choice questions. Each question has four possible answers, and candidates must select the most correct answer.

How Can You Take ITIL ITIL-Practitioner Exam?

The ITIL Practitioner exam is available online and in testing centers. To take the exam online, you must register for the exam through the PeopleCert website. Once you have registered, you will receive an email with instructions on how to access the exam. To take the exam in a testing center, you must register for the exam through the PeopleCert website and select a testing center near you. Once you have registered, you will receive an email with instructions on how to access the exam at the testing center.

What Language ITIL ITIL-Practitioner Exam is Offered?

The ITIL Practitioner Exam is offered in English.

What is the Cost of ITIL ITIL-Practitioner Exam?

The ITIL Practitioner exam is offered for a fee of $250 USD.

What is the Target Audience of ITIL ITIL-Practitioner Exam?

The target audience of the ITIL-Practitioner Exam is individuals who have a basic understanding of ITIL and want to demonstrate their knowledge and understanding of the ITIL best practices. This includes IT professionals, business managers, and other individuals who are interested in gaining a deeper understanding of ITIL.

What is the Average Salary of ITIL ITIL-Practitioner Certified in the Market?

The average salary for an ITIL-Practitioner certified individual is around $60,000 per year. However, salaries can vary widely depending on experience, location, and employer.

Who are the Testing Providers of ITIL ITIL-Practitioner Exam?

ITIL-Practitioner exams are administered by PeopleCert, an independent certification body. PeopleCert is an Accredited Training Organization (ATO) for ITIL and is authorized to provide the ITIL-Practitioner examination.

What is the Recommended Experience for ITIL ITIL-Practitioner Exam?

The ITIL Practitioner exam is designed for those who have already achieved the ITIL Foundation certification and have some practical experience in the ITIL framework. It is recommended that candidates have at least two years of IT service management experience and have a good understanding of the ITIL best practices and processes.

What are the Prerequisites of ITIL ITIL-Practitioner Exam?

The ITIL-Practitioner exam is an entry-level certification and does not have any prerequisites. However, it is recommended that candidates have at least two years of experience working in an IT service management environment and have some knowledge of the ITIL framework.

What is the Expected Retirement Date of ITIL ITIL-Practitioner Exam?

The official online website to check the expected retirement date of ITIL ITIL-Practitioner exam is the PeopleCert website. The link is https://www.peoplecert.org/itil-certification/itil-practitioner.

What is the Difficulty Level of ITIL ITIL-Practitioner Exam?

The ITIL-Practitioner exam is considered to be of intermediate difficulty level. It is designed to assess the knowledge and understanding of the ITIL framework. The exam consists of 40 multiple-choice questions, which must be completed within 90 minutes.

What is the Roadmap / Track of ITIL ITIL-Practitioner Exam?

The ITIL Practitioner certification is the next step after the Foundation level. It is designed to measure the ability to apply ITIL concepts in an organization’s service management practices.

The certification roadmap for the ITIL Practitioner Exam is as follows:

1. Read the ITIL Practitioner syllabus and familiarize yourself with the topics.

2. Register for the ITIL Practitioner Exam.

3. Prepare for the exam by studying the ITIL Practitioner study guide and taking practice tests.

4. Take the ITIL Practitioner Exam.

5. Receive your ITIL Practitioner Certification.

What are the Topics ITIL ITIL-Practitioner Exam Covers?

The ITIL-Practitioner exam covers the following topics:

1. Service Management as a Practice: This topic covers the principles, processes, functions, and activities that are involved in service management. It also covers how to adopt and adapt the ITIL framework to meet organizational objectives.

2. Organizing for Service Management: This topic covers the organizational structures and roles that are necessary to support service management, as well as the challenges that can arise when implementing service management.

3. Technology and Architecture: This topic covers the technology and architecture required to support service management, including IT infrastructure, applications, and information.

4. Designing and Transitioning Services: This topic covers the processes and activities related to designing and transitioning services, such as service level management and service design.

5. Service Operation: This topic covers the processes and activities involved in service operation, such as incident management and problem management.

6. Continual Service Improvement:

What are the Sample Questions of ITIL ITIL-Practitioner Exam?

1. What is the purpose of the ITIL Service Value System?
2. What are the five stages of the ITIL Service Lifecycle?
3. Describe the roles and responsibilities of the ITIL Service Owner.
4. How does the ITIL Continual Service Improvement (CSI) approach help organizations improve service delivery?
5. What are the key components of the ITIL Service Design phase?
6. Explain the role of the ITIL Service Desk in incident management.
7. What are the key elements of a successful ITIL change management process?
8. What are the benefits of using the ITIL Service Catalog?
9. Describe the purpose of the ITIL Service Level Agreement (SLA).
10. How can ITIL be used to improve customer satisfaction?