ITIL-4-Foundation Practice Exam - ITIL 4 Foundation Exam

Introduction of ITIL ITIL-4-Foundation Exam!

The ITIL-4-Foundation is the entry-level certification exam for ITIL 4, the latest version of the Information Technology Infrastructure Library (ITIL). The ITIL-4-Foundation exam covers the key components, concepts, and terminology of the ITIL 4 framework, as well as the practical application of the four dimensions of service management. It also covers the seven core ITIL 4 practices, and provides an understanding of the ITIL 4 service value system. The exam is designed to assess a candidate’s knowledge and understanding of the ITIL 4 service management framework, and their ability to apply the principles in a real-world scenario.

What is the Duration of ITIL ITIL-4-Foundation Exam?

The ITIL 4 Foundation exam is a 60-minute, closed book, multiple-choice exam. It consists of 40 questions and the passing score is 65%.

What are the Number of Questions Asked in ITIL ITIL-4-Foundation Exam?

The ITIL-4-Foundation exam consists of 40 multiple-choice questions.

What is the Passing Score for ITIL ITIL-4-Foundation Exam?

Certification

The passing score required to obtain the ITIL-4-Foundation certification is 65% or 26 out of 40 marks.

What is the Competency Level required for ITIL ITIL-4-Foundation Exam?

The ITIL-4-Foundation exam is designed to assess the candidate's basic understanding of the key concepts and terminology associated with the ITIL 4 framework. The exam consists of 40 multiple-choice questions and requires a minimum passing score of 65%.

What is the Question Format of ITIL ITIL-4-Foundation Exam?

The ITIL 4 Foundation exam consists of 40 multiple-choice questions. All questions are worth one mark, and candidates must score a minimum of 65% (26 out of 40) to pass the exam.

How Can You Take ITIL ITIL-4-Foundation Exam?

The ITIL-4-Foundation exam can be taken either online or in a testing center. To take the exam online, you will need to register with PeopleCert, the official exam provider. Once registered, you can purchase and schedule your exam. To take the exam in a testing center, you will need to register with Prometric, the official exam provider. Once registered, you can purchase and schedule your exam.

What Language ITIL ITIL-4-Foundation Exam is Offered?

The ITIL 4 Foundation exam is offered in English, Japanese, Spanish, French, German, and Simplified Chinese.

What is the Cost of ITIL ITIL-4-Foundation Exam?

The ITIL 4 Foundation Exam is offered at a cost of $350 USD.

What is the Target Audience of ITIL ITIL-4-Foundation Exam?

The target audience for the ITIL-4-Foundation Exam is individuals who are interested in gaining a foundational understanding of the ITIL framework and its practices. This includes IT professionals, project managers, IT service providers, and individuals who are looking to gain a better understanding of IT service management.

What is the Average Salary of ITIL ITIL-4-Foundation Certified in the Market?

The average salary for ITIL-4-Foundation certified professionals can vary depending on a variety of factors, such as experience, location, and employer. According to PayScale, the average salary for ITIL-4-Foundation certified professionals is $76,965 per year.

Who are the Testing Providers of ITIL ITIL-4-Foundation Exam?

The ITIL 4 Foundation exam is administered by the Examination Institute of Information Science (EXIN). EXIN is an independent, international certification institute that specializes in the field of IT Service Management. EXIN is accredited by the Dutch Accreditation Council (RvA) and is recognized by the European Qualifications Framework (EQF).

What is the Recommended Experience for ITIL ITIL-4-Foundation Exam?

The recommended experience for the ITIL 4 Foundation Exam is to have at least two years of experience in IT service management, either in a practical or theoretical capacity. It is also recommended that candidates have some knowledge of the ITIL 4 framework, such as having studied the ITIL 4 Foundation book or having attended an ITIL 4 Foundation training course.

What are the Prerequisites of ITIL ITIL-4-Foundation Exam?

The ITIL-4-Foundation exam does not have any prerequisites. However, it is recommended that you have some basic knowledge of IT service management and ITIL best practices.

What is the Expected Retirement Date of ITIL ITIL-4-Foundation Exam?

The official website for the ITIL ITIL-4-Foundation exam is the AXELOS website. You can find information about the expected retirement date of the exam on the following page: https://www.axelos.com/certifications/itil-4-foundation/retirement-dates

What is the Difficulty Level of ITIL ITIL-4-Foundation Exam?

The difficulty level of the ITIL ITIL-4-Foundation exam is considered to be moderate.

What is the Roadmap / Track of ITIL ITIL-4-Foundation Exam?

The ITIL 4 Foundation certification roadmap consists of the following steps:

1. Understand the ITIL 4 Foundation syllabus.
2. Purchase the ITIL 4 Foundation Study Guide.
3. Take the ITIL 4 Foundation practice exams.
4. Register for the ITIL 4 Foundation exam.
5. Take the ITIL 4 Foundation exam.
6. Receive your ITIL 4 Foundation certification.

What are the Topics ITIL ITIL-4-Foundation Exam Covers?

ITIL-4-Foundation exam covers the following topics:

1. Service Value System: This topic covers the concept of the Service Value System (SVS) and its four components: Service Value Chain, Service Value System, Guiding Principles, and Governance. It also covers the principles of service management, the service value chain, and the service value system.

2. Service Value Chain: This topic covers the concept of the Service Value Chain (SVC) and its components, including service design, service transition, service operations, and continual service improvement. It also covers the principles of service management and the service value chain.

3. Service Management Practices: This topic covers the four service management practices: service design, service transition, service operations, and continual service improvement. It also covers the principles of service management and the service value chain.

4. ITIL Practices: This topic covers the ITIL practices, including service strategy, service design

What are the Sample Questions of ITIL ITIL-4-Foundation Exam?

1. What are the four dimensions of Service Management?
2. What is the purpose of the ITIL 4 Service Value System?
3. What is the purpose of the ITIL 4 Service Value Chain?
4. What is the difference between a service strategy and a service design?
5. How can ITIL 4 be used to improve customer experience?
6. What are the key principles of ITIL 4?
7. What are the roles and responsibilities of the ITIL 4 Service Manager?
8. How is the ITIL 4 Service Lifecycle structured?
9. What are the different types of service design activities?
10. What is the purpose of the ITIL 4 Service Design Package?