CIS-SAM Practice Exam - Certified Implementation Specialist - Software Asset Management Professional Exam
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Exam Code: CIS-SAM
Exam Name: Certified Implementation Specialist - Software Asset Management Professional Exam
Certification Provider: ServiceNow
Certification Exam Name: CIS-Software Asset Management
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CIS-SAM: Certified Implementation Specialist - Software Asset Management Professional Exam Study Material and Test Engine
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ServiceNow CIS-SAM Exam FAQs
Introduction of ServiceNow CIS-SAM Exam!
The ServiceNow Certified Implementation Specialist - Software Asset Management (CIS-SAM) exam is a certification exam designed to assess a candidate's knowledge and skills in implementing and managing the ServiceNow Software Asset Management (SAM) application. The exam covers topics such as SAM architecture, configuration, and integration, as well as best practices for managing software assets.
What is the Duration of ServiceNow CIS-SAM Exam?
The duration of the ServiceNow Certified Implementation Specialist - Software Asset Management (CIS-SAM) exam is 90 minutes.
What are the Number of Questions Asked in ServiceNow CIS-SAM Exam?
There are a total of 60 questions on the ServiceNow CIS-SAM exam.
What is the Passing Score for ServiceNow CIS-SAM Exam?
The passing score required for the ServiceNow CIS-SAM exam is 70%.
What is the Competency Level required for ServiceNow CIS-SAM Exam?
The Competency Level required for ServiceNow CIS-SAM exam is Advanced.
What is the Question Format of ServiceNow CIS-SAM Exam?
ServiceNow CIS-SAM exam has multiple-choice questions and scenario-based questions.
How Can You Take ServiceNow CIS-SAM Exam?
The ServiceNow Certified Implementation Specialist - Software Asset Management (CIS-SAM) exam is an online exam that can be taken from home or at a testing center. The exam is administered by Pearson VUE, an authorized test delivery provider for ServiceNow. To take the exam, you must first register with Pearson VUE and purchase a voucher for the exam. Once you have registered, you can select a date and time to take the exam. You will then receive an email with instructions on how to access the exam. If you choose to take the exam at a testing center, you will need to bring your voucher and a valid form of identification.
What Language ServiceNow CIS-SAM Exam is Offered?
The ServiceNow CIS-SAM exam is offered in English.
What is the Cost of ServiceNow CIS-SAM Exam?
The cost of the ServiceNow CIS-SAM exam is $200 USD.
What is the Target Audience of ServiceNow CIS-SAM Exam?
The target audience of the ServiceNow CIS-SAM Exam includes IT professionals who have experience in implementing and managing ServiceNow IT service management products. This includes professionals such as IT administrators, IT architects, system integrators, and consultants.
What is the Average Salary of ServiceNow CIS-SAM Certified in the Market?
The average salary of a ServiceNow CIS-SAM certified professional is approximately $90,000 per year.
Who are the Testing Providers of ServiceNow CIS-SAM Exam?
The ServiceNow Certified Implementation Specialist - Software Asset Management (CIS-SAM) exam is offered by Pearson VUE. Pearson VUE provides a secure, online testing environment for ServiceNow certification exams.
What is the Recommended Experience for ServiceNow CIS-SAM Exam?
The recommended experience for the ServiceNow Certified Implementation Specialist – Security and Access Management (CIS-SAM) Exam includes:
• At least one year of experience implementing and/or customizing ServiceNow Security and Access Management products.
• Understanding of the basics of ServiceNow Security and Access Management (SAM)
• Experience with the ServiceNow Security and Access Management application, including configuration and administration.
• Knowledge of ServiceNow Security and Access Management (SAM) product features and capabilities.
• Understanding of identity and access management concepts.
• Knowledge of ServiceNow Security and Access Management (SAM) best practices.
• Experience with ServiceNow Security and Access Management (SAM) integration with other systems.
• Experience with ServiceNow Security and Access Management (SAM) troubleshooting and support.
What are the Prerequisites of ServiceNow CIS-SAM Exam?
The Prerequisite for ServiceNow CIS-SAM Exam is that candidates must have an active ServiceNow Certified System Administrator (CSA) certification.
What is the Expected Retirement Date of ServiceNow CIS-SAM Exam?
The official website for ServiceNow CIS-SAM exam is https://www.servicenow.com/services/certification/cis-sam-exam.html. There is no specific information regarding the expected retirement date of the exam on the website.
What is the Difficulty Level of ServiceNow CIS-SAM Exam?
The difficulty level of the ServiceNow CIS-SAM exam is considered to be moderate.
What is the Roadmap / Track of ServiceNow CIS-SAM Exam?
The Certification Track/Roadmap ServiceNow CIS-SAM Exam is a certification exam that tests a candidate’s knowledge and skills in ServiceNow Certified Implementation Specialist – Security and Access Management (CIS-SAM). This exam is designed to validate a candidate’s ability to install, configure, and manage ServiceNow Security and Access Management (SAM) applications. Successful completion of the exam will result in the candidate receiving the ServiceNow Certified Implementation Specialist – Security and Access Management (CIS-SAM) certification.
What are the Topics ServiceNow CIS-SAM Exam Covers?
The ServiceNow Certified Implementation Specialist - Software Asset Management (CIS-SAM) exam covers the following topics:
1. Software Asset Management Processes: This section covers the processes and procedures involved in managing software assets, including asset lifecycle management, licensing, procurement, and contract management.
2. Software Asset Management Tools: This section covers the various tools used to manage software assets, such as ServiceNow's Software Asset Management (SAM) application, as well as other third-party software asset management tools.
3. Software Asset Management Best Practices: This section covers best practices for managing software assets, including asset tracking and optimization, license compliance, and asset optimization.
4. Software Asset Management Reporting: This section covers the various reporting capabilities available in the SAM application, including asset utilization, compliance, and optimization reports.
5. Software Asset Management Security: This section covers the security considerations for managing software assets, including access control, encryption, and authentication
What are the Sample Questions of ServiceNow CIS-SAM Exam?
1. What is the purpose of the ServiceNow Continuous Improvement System (CIS-SAM)?
2. How does the ServiceNow Continuous Improvement System (CIS-SAM) help organizations improve their processes?
3. What are the key components of the ServiceNow Continuous Improvement System (CIS-SAM)?
4. What are the benefits of using the ServiceNow Continuous Improvement System (CIS-SAM)?
5. What are the best practices for implementing the ServiceNow Continuous Improvement System (CIS-SAM)?
6. How can the ServiceNow Continuous Improvement System (CIS-SAM) be used to monitor and measure performance?
7. How can the ServiceNow Continuous Improvement System (CIS-SAM) be used to identify and address potential risks?
8. What are the key challenges associated with using the ServiceNow Continuous Improvement System (CIS-SAM)?
9. What are the steps involved in creating a ServiceNow Continuous Improvement System (C
Table of Contents Introduction to ServiceNow CIS-SAM Certification Who Should Pursue CIS-SAM? Certification Requirements Syllabus Overview Detailed Syllabus Breakdown How to Prepare for the CIS-SAM Exam Expected Job Roles Expected Salary Ranges Technologies Covered Scope of CIS-SAM Certification Exam Format and Structure Is the CIS-SAM Exam Difficult? Detailed Analysis of Technologies and Topics Validity and Renewal Process Cost of Certification Benefits of CIS-SAM Certification Industry Recognition Common Challenges for Candidates Comparison with Other ServiceNow Certifications Success Tips from Certified Professionals 1. Introduction to ServiceNow CIS-SAM Certification The Certified Implementation Specialist – Software Asset Management (CIS-SAM) certification validates expertise in implementing and managing ServiceNow’s SAM solutions. It focuses on optimizing software licensing, compliance, and cost savings through ServiceNow’s platform. This certification is ideal for professionals... Read More
Table of Contents
- Introduction to ServiceNow CIS-SAM Certification
- Who Should Pursue CIS-SAM?
- Certification Requirements
- Syllabus Overview
- Detailed Syllabus Breakdown
- How to Prepare for the CIS-SAM Exam
- Expected Job Roles
- Expected Salary Ranges
- Technologies Covered
- Scope of CIS-SAM Certification
- Exam Format and Structure
- Is the CIS-SAM Exam Difficult?
- Detailed Analysis of Technologies and Topics
- Validity and Renewal Process
- Cost of Certification
- Benefits of CIS-SAM Certification
- Industry Recognition
- Common Challenges for Candidates
- Comparison with Other ServiceNow Certifications
- Success Tips from Certified Professionals
1. Introduction to ServiceNow CIS-SAM Certification
The Certified Implementation Specialist – Software Asset Management (CIS-SAM) certification validates expertise in implementing and managing ServiceNow’s SAM solutions. It focuses on optimizing software licensing, compliance, and cost savings through ServiceNow’s platform. This certification is ideal for professionals aiming to specialize in IT asset management (ITAM) and governance.
2. Who Should Pursue CIS-SAM?
- IT Asset Managers: Professionals managing software licenses and compliance.
- ServiceNow Administrators: Those looking to expand into SAM workflows.
- IT Consultants: Advisors helping organizations optimize software spend.
- Compliance Officers: Ensuring adherence to licensing agreements.
3. Certification Requirements
- Prerequisite: ServiceNow Certified System Administrator (CSA) certification.
- Recommended: 6+ months of hands-on experience with ServiceNow SAM modules.
4. Syllabus Overview
Covers six key domains:
- SAM Fundamentals
- SAM Pro Features
- License Management
- Compliance and Risk
- Integration with Third-Party Tools
- Reporting and Analytics
5. Detailed Syllabus Breakdown
- SAM Fundamentals: License models, procurement processes, lifecycle management.
- SAM Pro: Cloud licensing, SaaS management, enhanced discovery.
- Compliance: Audit preparation, gap analysis, remediation.
- Integrations: CMDB, Discovery, IntegrationHub.
6. How to Prepare for the CIS-SAM Exam
- ServiceNow Training: Enroll in official SAM Implementation courses.
- Hands-On Practice: Use ServiceNow’s Personal Developer Instance (PDI).
- Study Guides: Review exam blueprints and official documentation.
- Practice Exams: Leverage platforms like Udemy or ServiceNow Community.
7. Expected Job Roles
- SAM Specialist: Implement and manage SAM solutions.
- ITAM Consultant: Advise on software optimization strategies.
- Compliance Analyst: Ensure licensing adherence.
- ServiceNow Developer: Customize SAM workflows.
8. Expected Salary Ranges
- North America: 90,000–90,000–130,000 annually.
- Europe: €60,000 – €90,000 annually.
- Asia-Pacific: ₹1,200,000 – ₹2,000,000 annually.
Salaries vary by experience and location.
9. Technologies Covered
- ServiceNow SAM Pro: Advanced license optimization.
- ServiceNow Discovery: Automate asset inventory.
- IntegrationHub: Connect with tools like Snow License Manager.
- Cloud Platforms: AWS, Azure, and SaaS application tracking.
10. Scope of CIS-SAM Certification
High demand in industries like finance, healthcare, and government for SAM professionals. Aligns with global ITAM standards (e.g., ISO 19770).
11. Exam Format and Structure
- Duration: 90 minutes.
- Questions: 60 multiple-choice and scenario-based questions.
- Passing Score: ~70% (varies per exam version).
12. Is the CIS-SAM Exam Difficult?
Moderate difficulty due to scenario-based questions. Requires practical experience with SAM workflows and licensing models. Pass rate: ~60-65%.
13. Detailed Analysis of Technologies and Topics
- License Models: Perpetual, subscription, user/device-based.
- Discovery Tools: Map software usage across hybrid environments.
- Cloud Licensing: Track SaaS, IaaS, and PaaS spend.
- Compliance Reports: Generate audit-ready documentation.
14. Validity and Renewal Process
- Valid for 2 years.
- Renew via ServiceNow’s Continuing Education program (e.g., webinars, courses).
15. Cost of Certification
- Exam Fee: $300 USD (varies by region).
- Training: 1,500–1,500–3,000 for official courses.
16. Benefits of CIS-SAM Certification
- Career Advancement: Qualify for senior SAM roles.
- Organizational Impact: Reduce licensing costs by 20-30%.
- Industry Credibility: Recognized by Gartner as a leading SAM tool.
17. Industry Recognition
ServiceNow is a Leader in Gartner’s ITAM Magic Quadrant. CIS-SAM is valued by enterprises like IBM, Deloitte, and Accenture.
18. Common Challenges for Candidates
- Complex Licensing Scenarios: Understanding multi-tiered models.
- Tool Integration: Configuring Discovery for hybrid environments.
- Time Management: Balancing exam prep with work commitments.
19. Comparison with Other ServiceNow Certifications
- CIS-ITSM: Focuses on IT service management.
- CIS-HR: Targets HR service delivery.
- CIS-SAM: Specialized in software asset lifecycle and compliance.
20. Success Tips from Certified Professionals
- Focus on Labs: Master the ServiceNow SAM simulator.
- Join Study Groups: Engage with ServiceNow Community forums.
- Mock Exams: Identify weak areas using timed practice tests.
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