ITILFND Practice Exam - ITIL – Foundation (v4)

Introduction of ITIL ITILFND Exam!

ITILFND (ITIL Foundation) is an entry-level certification exam that provides a general awareness of the ITIL framework. The ITILFND certification is the first step in the ITIL certification path and provides the foundation for a career in IT Service Management. The exam covers all aspects of the ITIL framework including Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement.

What is the Duration of ITIL ITILFND Exam?

The ITILFND exam is a 90-minute multiple-choice exam consisting of 40 questions.

What are the Number of Questions Asked in ITIL ITILFND Exam?

There are 40 questions in the ITILFND exam.

What is the Passing Score for ITIL ITILFND Exam?

The passing score for the ITIL Foundation exam varies depending on the version of the exam. For the ITIL 4 Foundation exam, candidates need to score at least 65% to pass. For the ITIL V3 Foundation exam, candidates need to score at least 28 out of 40 questions correctly.

What is the Competency Level required for ITIL ITILFND Exam?

The ITILFND exam requires candidates to demonstrate a basic understanding of the ITIL framework and core concepts. To pass the exam, candidates must demonstrate knowledge at the Foundation level.

What is the Question Format of ITIL ITILFND Exam?

The ITILFND exam consists of 40 multiple-choice questions. The questions are divided into two categories: multiple-choice single answer and multiple-choice multiple answer.

How Can You Take ITIL ITILFND Exam?

The ITILFND exam can be taken either online or at a testing center. For the online version, candidates will need to register on the PeopleCert website and purchase an exam voucher. Once the voucher is purchased, they will be able to schedule their exam and take it online. For the testing center version, candidates will need to register on the PeopleCert website and purchase an exam voucher. They will then need to contact their local Pearson VUE testing center to schedule their exam.

What Language ITIL ITILFND Exam is Offered?

The ITILFND Exam is offered in English.

What is the Cost of ITIL ITILFND Exam?

The ITILFND exam is offered for a cost of $250 USD.

What is the Target Audience of ITIL ITILFND Exam?

The target audience for the ITILFND Exam is individuals who are interested in pursuing a career in IT service management and who wish to demonstrate their knowledge of ITIL best practices. This includes IT professionals, business managers, and other individuals who are involved in the design, implementation, and management of IT services.

What is the Average Salary of ITIL ITILFND Certified in the Market?

The average salary for ITILFND certified professionals is around $75,000 to $95,000 per year. However, salaries can vary depending on the experience and location of the individual.

Who are the Testing Providers of ITIL ITILFND Exam?

The ITILFND exam is administered by PeopleCert, an independent certification body. PeopleCert is the only organization authorized to provide the ITILFND exam.

What is the Recommended Experience for ITIL ITILFND Exam?

The recommended experience for the ITILFND exam is at least two years of IT service management experience. This experience should include working with ITIL processes and methods, such as Incident Management, Problem Management, Change Management, Service Level Management, and Configuration Management. Additionally, it is recommended that you have a basic understanding of IT infrastructure, including networking, storage, and operating systems.

What are the Prerequisites of ITIL ITILFND Exam?

The Prerequisite for ITIL ITILFND Exam is that you must have completed the ITIL Foundation course.

What is the Expected Retirement Date of ITIL ITILFND Exam?

The official website for the ITIL Foundation exam is the ITIL Certification website: https://www.axelos.com/certifications/itil-certifications/itil-foundation. Here you can find information about the exam, including the expected retirement date.

What is the Difficulty Level of ITIL ITILFND Exam?

The ITILFND exam is considered to be of an intermediate level. It is designed to assess a candidate's knowledge of the ITIL framework, and the ability to apply that knowledge in a practical way.

What is the Roadmap / Track of ITIL ITILFND Exam?

The ITILFND Exam is the first step in the ITIL certification roadmap. It is a foundation-level exam that assesses a candidate’s knowledge of the ITIL framework. It is a multiple-choice exam that consists of 40 questions, each worth one mark. The exam has a duration of 60 minutes and requires a minimum score of 65% to pass. After passing the ITILFND Exam, candidates can move on to the ITIL Intermediate Level, which consists of four modules that cover the core ITIL best practices. After completing the Intermediate Level, candidates can take the ITIL Expert Level, which is the highest level of ITIL certification.

What are the Topics ITIL ITILFND Exam Covers?

The ITILFND exam covers the following topics:

1. Service Strategy: This topic covers the principles, processes, policies, and methods for the design, development, and implementation of IT service management. It focuses on the alignment of IT services with the business objectives of an organization.

2. Service Design: This topic covers the design and development of IT services, architectures, processes, policies, and documents. It focuses on the design and implementation of IT services that meet the organization's requirements.

3. Service Transition: This topic covers the processes and activities that are involved in transitioning new or changed services into an operational environment. It focuses on the planning, testing, and implementation of new or changed services.

4. Service Operation: This topic covers the processes and activities that are involved in the day-to-day operation of IT services. It focuses on the monitoring, control, and maintenance of IT services.

5. Continual Service Improvement

What are the Sample Questions of ITIL ITILFND Exam?

1. What is the purpose of the Service Strategy phase within the ITIL framework?
2. What is the purpose of Service Design in the ITIL framework?
3. What are the five stages of the ITIL Service Lifecycle?
4. What is the purpose of Service Transition in the ITIL framework?
5. What are the four Ps of Service Design?
6. What is the purpose of Service Operation in the ITIL framework?
7. What is the purpose of Service Level Management in the ITIL framework?
8. What is the purpose of Capacity Management in the ITIL framework?
9. What is the purpose of Availability Management in the ITIL framework?
10. What is the purpose of Service Continuity Management in the ITIL framework?