70-347 Enabling Office 365 Services Exam Guide
Exam 70-347, “Enabling Office 365 Services,” was designed for IT professionals evaluating, planning, deploying, and operating Office 365 services and their supporting technologies. Its scope covered client and device management, SharePoint Online provisioning, Exchange Online, Skype for Business Online, Office 365 ProPlus, collaboration, migration, compliance, and data protection. This guide helps you make the most important decision first: whether you are researching a retired exam or should redirect your preparation toward its documented replacement path.
What did Exam 70-347 validate?
70-347 validated practical Office 365 service-enablement knowledge rather than a narrow single-product specialty. The target audience included IT professionals responsible for evaluating, planning, deploying, and operating Office 365 services. Microsoft expected candidates to have experience with the Office 365 Admin Center and knowledge of Exchange Online, Skype for Business Online, SharePoint Online, Office 365 ProPlus, and Azure Active Directory.
The title, “Enabling Office 365 Services,” is important because it describes the exam’s operational emphasis. Preparation was not simply a matter of memorizing product terms. A candidate needed to connect administrative tasks with service configuration, end-user access, collaboration, migration, and information protection.
The Microsoft Ignite preparation session was intended for people experienced with Microsoft Office 365 who were considering either 70-346 or 70-347. That audience description is useful today as historical context: the exam was aimed at practitioners with an existing Office 365 foundation, not complete beginners approaching cloud administration for the first time.
Can you still take 70-347?
No. Microsoft stated that Exam 70-347 retired on March 31, 2019, and Microsoft’s retirement policy says retired exams cannot be taken and the associated certification or credential cannot be earned after the retirement date. Do not schedule a test appointment or buy study material on the assumption that this legacy exam remains available.
An already-earned certification remains on the candidate’s Microsoft Learn transcript after the exam or credential retires, according to Microsoft’s general retirement policy. That is different from earning the credential now. A transcript record preserves a prior achievement; it does not reopen registration for the retired exam.
Microsoft explains that exams are retired when certifications and Applied Skills scenarios are reviewed against changing technologies and job roles. This policy is the reason a historical 70-347 guide should be used for reference, skills comparison, or legacy documentation—not as evidence that a current booking route exists.
If you are researching an old transcript, confirm the credential record in your Microsoft Learn profile. If you are choosing a current certification, begin with Microsoft’s current Technical Certifications information rather than relying on a legacy 70-347 page. Microsoft also notes that retired exam detail pages may remain available for reference for a limited period, so an archived page should not be mistaken for an active exam listing.
What replaced 70-347?
Microsoft stated that MS-100 and MS-101 replaced Exams 70-346 and 70-347. Its mapping table lists 70-347, “Enabling Office 365 Services,” as aligned with the Microsoft 365 Enterprise Administrator certification using MS-100 and MS-101. This is a direction for mapping prior exam content, not a claim that the old exam can be converted directly into a new credential.
The replacement certification path required both MS-100: Microsoft 365 Identity and Services and MS-101: Microsoft 365 Mobility and Security, plus a qualifying associate-level workload certification. Microsoft also stated that there was no transition exam for people who had taken 70-346 or 70-347, because the new certification was at expert level while the previous MCSA: Office 365 was essentially at the new associate level.
The practical decision is therefore straightforward. If your goal is historical knowledge of Office 365 services, use the 70-347 objectives as a scope reference. If your goal is a current Microsoft 365 Enterprise Administrator Expert credential, investigate the current Microsoft certification catalog and verify the present requirements before planning study or scheduling. The supplied Microsoft article documents the replacement structure, but it should not be treated as a current availability or retirement-status page for every replacement exam.
Microsoft described MS-100 as focusing on designing and executing Microsoft 365 solutions and described MS-101 as validating secure productivity-solution skills. Passing both demonstrated capability in evaluating, planning, migrating, deploying, and managing Microsoft 365 services securely. Those descriptions explain why the replacement route is broader than simply retaking a historical Office 365 services exam.
Which domains were measured?
The published objective documents show a broad services blueprint. The December 14, 2017 objective-domain document assigned 20–25% to managing clients and end-user devices and 20–25% to provisioning SharePoint Online site collections. An earlier June 30, 2016 document assigned 25–30% to configuring Exchange Online and Skype for Business Online for end users. Treat these as document-specific blueprint evidence, not a single timeless percentage table.
Managing clients and end-user devices covered an area that connected service administration with the user experience. The stated objectives included Office 365 ProPlus deployment, streaming updates, the Office Deployment Tool, deployment customization, and telemetry reporting. A useful study approach is to learn the purpose of each control, the decision it supports, and the administrative consequence of choosing it.
Provisioning SharePoint Online site collections was another explicitly weighted domain at 20–25% in the December 14, 2017 objective-domain document. The objectives included site-collection creation, external-user sharing, collaboration solutions, OneDrive for Business migration, eDiscovery, and Data Loss Prevention. These topics require more than knowing where a setting appears; they involve matching collaboration and governance requirements to the appropriate service capability.
The earlier objective-domain document’s 25–30% for configuring Exchange Online and Skype for Business Online for end users indicates that communications services were a substantial part of the historical scope. Because the supplied evidence comes from different objective-document dates, do not add or compare these percentages as though they belonged to one unchanged blueprint. Use the date and domain label whenever you cite a weight.
How should you study the historical objectives?
Start with a domain inventory, then test whether you can explain each objective as an administrator’s decision. The most efficient sequence is to map every topic to a service, an administrative task, a user or business outcome, and a risk. This exposes shallow recognition quickly and prevents study time from being spent equally across unrelated subjects.
First, build the service foundation: Office 365 Admin Center, Azure Active Directory, Exchange Online, Skype for Business Online, SharePoint Online, and Office 365 ProPlus. For each service, write a one-page operating map covering identity or access dependencies, provisioning, user-facing configuration, migration or deployment concerns, and protection or compliance considerations. Keep historical terminology intact where the objective document uses it, but verify any modern product terminology separately if your real goal is a current certification.
Next, study clients and devices through deployment choices. Review Office 365 ProPlus deployment, streaming updates, the Office Deployment Tool, customization, and telemetry reporting as connected stages of a rollout. Your notes should answer questions such as: what is being deployed, how is the deployment customized, how are updates handled, and what information is collected to evaluate the rollout? These are practical study prompts, not claims about undisclosed exam questions.
Then study SharePoint and collaboration as a service-design problem. Link site-collection creation with external-user sharing, collaboration solutions, OneDrive for Business migration, eDiscovery, and Data Loss Prevention. For every topic, record prerequisites, intended users, governance implications, and the failure that the control is meant to prevent.
Finish with Exchange Online and Skype for Business Online for end users. Focus on the administrator’s role in enabling a usable service: identify the required configuration, determine which users or workloads are affected, and check how the change interacts with identity and client deployment. Avoid isolated flashcards that omit the surrounding service context.
What practical exercises add the most value?
Use scenario notes and controlled configuration exercises rather than memorized answer sets. The official objectives identify service areas and tasks, but they do not provide a reason to trust leaked questions or exam dumps. A sound exercise asks you to choose an implementation approach, justify it against a requirement, and identify what you would verify after the change.
For client and device management, create a deployment decision record for Office 365 ProPlus. Include the deployment method, customization requirements, update approach, and telemetry objective. Explain why the selected approach fits the organization’s constraints. This exercise trains you to connect the Office Deployment Tool and streaming updates with an operational rollout rather than treating them as disconnected vocabulary.
For SharePoint Online, design a small collaboration scenario. Define who needs access, whether external users participate, how site collections are organized, and what migration concerns affect OneDrive for Business. Add an eDiscovery and Data Loss Prevention review so that collaboration is considered alongside information governance.
For communications services, write an end-user enablement checklist for Exchange Online and Skype for Business Online. Include identity dependencies, client readiness, user-impact checks, and post-configuration validation. The exercise should make you state what success looks like; simply listing menu locations is weaker preparation.
For each exercise, keep three outputs: a configuration sketch, a short rationale, and a troubleshooting decision tree. When you miss a practice question or cannot explain a choice, update the relevant tree. The objective is transferable reasoning, not reproduction of a remembered response.
How can you turn the blueprint into a study schedule?
A practical roadmap has four passes: scope, foundation, integration, and verification. The supplied evidence does not establish a required preparation duration, so choose the length according to your baseline and available study time. Do not set a date merely because a legacy guide lists one; first confirm whether your intended credential and exam are currently available.
Pass one is scope control. Read the objective-domain material and create a checklist under the named areas: clients and end-user devices; SharePoint Online site collections; Exchange Online and Skype for Business Online; Office 365 ProPlus; OneDrive for Business migration; collaboration; eDiscovery; and Data Loss Prevention. Mark each item as familiar, partly understood, or unknown. This prevents the familiar Office 365 Admin Center from absorbing all your preparation time.
Pass two is foundation building. Work through the unknown areas in service groups. Study identity and administration first, then client deployment, communications, SharePoint collaboration, migration, and protection. For each group, produce a concise explanation and a configuration or troubleshooting exercise. If a topic has no practical environment available, use a written scenario and clearly separate documented facts from your own assumptions.
Pass three is integration. Combine services in end-to-end cases: prepare identities, deploy clients, enable collaboration, migrate user content, and apply compliance or protection controls. Change one requirement at a time—for example, external collaboration, a different deployment preference, or a need to investigate content—then explain which design decision changes and why.
Pass four is verification. Use closed-book recall, domain-by-domain explanations, and scenario review. A useful readiness test is whether you can explain a configuration without naming a control in isolation, identify dependencies, and defend the choice against an alternative. Revisit the weakest domain instead of repeatedly reviewing material you already recognize.
What mistakes should candidates avoid?
The most serious mistake is preparing to sit a retired exam. Confirm the exam’s status and the credential you actually want before spending money or reserving study time. A historical objective document can still clarify legacy skills, but it cannot establish current registration, pricing, delivery, languages, scoring, question count, or test duration.
Do not combine blueprint percentages from different objective-document dates. The June 30, 2016 document assigned 25–30% to configuring Exchange Online and Skype for Business Online for end users, while the December 14, 2017 document assigned 20–25% to managing clients and end-user devices and 20–25% to provisioning SharePoint Online site collections. Each percentage must remain attached to its named domain and source document.
Avoid learning product names without operational relationships. For example, memorizing “Office Deployment Tool” is weaker than explaining how it contributes to deployment customization and how telemetry reporting informs rollout review. Likewise, memorizing “Data Loss Prevention” without considering collaboration, migration, and eDiscovery leaves the service decision incomplete.
Do not treat old exam-prep videos as current exam specifications. Microsoft’s Ignite sessions are useful historical preparation resources and describe an audience with Office 365 experience, but they do not prove that the exam is still offered or that the same objectives apply to a replacement exam.
Finally, do not rely on exam dumps, leaked questions, or memorization as a guarantee of passing. They do not replace the ability to evaluate, plan, deploy, operate, and secure services, and using them can leave major knowledge gaps that become visible in real administrative work.
How do you choose between 70-347 research and a current path?
Choose 70-347 research only when you have a specific legacy reason, such as interpreting an old certification record, documenting historical responsibilities, or understanding the origin of a mapped Microsoft 365 skill area. Choose a current certification path when you need a credential you can pursue now. These are different projects and should not share an unverified schedule.
If you are comparing your experience with the historical exam, begin with the documented candidate profile: Office 365 Admin Center experience plus knowledge of Exchange Online, Skype for Business Online, SharePoint Online, Office 365 ProPlus, and Azure Active Directory. Then use the objective topics to identify gaps in deployment, collaboration, migration, compliance, and protection.
If you are pursuing the mapped replacement, read the current Microsoft certification requirements directly. The supplied Microsoft announcement states that the Enterprise Administrator Expert path required MS-100 and MS-101 plus a qualifying workload certification, while the mapping article identifies those exams as the replacement alignment for 70-347. Because certification programs change, verify current names, availability, prerequisites, and retirement information before making a final plan.
A sensible next action is to write down the outcome you need: historical knowledge, transcript interpretation, or a current credential. That single decision determines whether the 70-347 objective document is your main study source, a comparison reference, or material you should set aside in favor of the current certification page.
What should you do next?
Confirm status first, define the target credential second, and only then build a study list. For a legacy review, preserve the source document date beside every objective and percentage. For a current certification goal, open the relevant Microsoft certification page, verify its requirements, and build preparation around the active skills measured there rather than assuming that 70-347 content transfers unchanged.
A focused next-action checklist is: verify that 70-347 is retired; identify whether you need historical understanding or a current certification; inventory your knowledge of the Office 365 services named in the objectives; practice one deployment, one SharePoint collaboration or migration, and one communications-service scenario; and record unresolved dependencies or governance questions.
Use the official Microsoft material for status and mapping decisions. Use the historical objective documents for scope, not for unsupported claims about present-day delivery. Once your target is confirmed, remove obsolete study tasks that do not support it and replace them with the active objectives for the exam you can actually pursue.
Conclusion
70-347 remains useful as a record of the Office 365 services and administrative decisions Microsoft once measured, but it is not a current exam route. Its documented scope points to client and device management, SharePoint provisioning, communications services, deployment tooling, collaboration, migration, eDiscovery, and Data Loss Prevention. The responsible preparation decision is to use that scope for historical analysis or gap assessment, then follow Microsoft’s current certification information for any credential you intend to earn.
